Return & Refund Policy

Dubai Racing Club Website: dubairacingclub.com Email: [email protected] Phone: +971 4 327 0077 

Last Updated: June 2025 

Jockeys racing in vibrant colored silks

Merchandise


a) Eligibility

You may request a return within 5 working days of receiving your order, provided the item is unused, in its original condition, and in its original packaging.

b) Non-Returnable Items

The following are non-returnable:

  • Apparel including caps, hat, fascinator, garment & outerwear.
  • Items without original tags or packaging
  • Customised or personalised merchandise

c) How to Return

To initiate a return, contact us at [email protected] with your order number and reason for return. We will provide return instructions.

d) Refunds

Approved refunds will be processed to your original payment method within 10–14 business days of us receiving and inspecting the returned item. Shipping costs are non-refundable unless the return is due to our error.